Most of you know that I typically talk about the positive experiences in dance. Occasionally, though, something makes me upset and I feel like I have to pass it on. I have recommended ballroomdancingshoes.com to many of my dancing friends. I have always been pleased with the shoes I’ve gotten from their store. This is no longer the case.
The last order I placed was quickly charged to my bank account, but, alas, they never mailed my shoes. I waited patiently until I began to panic, needing them for this Saturday’s showcase. I followed the directions on the website for filing a complaint. NO RESPONSE. I called customer service. NO HUMAN BEING ANSWERED. I followed the directions and left my call back number. NO CALL BACK. I canceled my order. NO RESPONSE.
So, I am out my money and I am doing my showcase this Saturday in old, tired shoes. At least the old ones are broken in and familiar. The show must go on!
See You on the Floor!